Saturday, June 21, 2008

The Computer's modem is being blocked from connecting (Error: 77-RFJT)

**Instructions based on WINDOWS XP SP2**

What you need to do is
1. Uninstall/Reinstall the Modem Driver
2. Delete Your Dial-up Location(s)
3. Create New Dial-up Locations

Step-by-Step
1. Uninstall/Reinstall the Modem Driver
a. From device manager, expand "Modems".
b. Right click on your modem (mine is a Motorola SM56 Speakerphone
Modem---for those that are wondering) and click Properties.
c. Open the Driver tab.
d. Click uninstall. follow prompts.
e. Reinstall the driver via disc/internet download/etc...
f. From your modem's Properties, select the Advanced tab.
g. Click Advanced Port Settings.
h. In the bottom left, select a port that is not in use (a port is set
by default upon installation, but I prefer to select the lowest number
that is not in use...mine is at COM2) and remember that COM port.

2. Delete Your Dial-up Locations
a. Go to start > All Programs > America Online > AOL System
Information.
b. Open the Connectivity tab.
c. Click Reset Locations. Follow Prompts.

3. Create New Dial-up Locations
a. From the Connectivity tab of AOL System Information, click Create
New Dial-up Locations.
b. Click Advanced Settings in the bottom left, and select the Modems
tab.
c. Click Find Modem to automatically detect your modem. If it doesn't
detect your modem, click Add to select your modem manually. Make sure
you set the COM port to the one designated for your modem.
d. Click OK. Click Close.
e. To the left, Click Add under Dial-up Locations.
f. Follow the prompts and insert your information.

That should take care of it. Connect as you normally would and enjoy.

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