If you use firewall software, you should make sure it is configured to
allow access to the AOL software, in order to avoid any interference
with your AOL connection to do this, choose your type of firewall from
the selection below.
Windows Firewall:
1. Click on Start and select Control Panel.
2. Click Switch to Classic View if this option is visible.
3. Double-click Windows Firewall.
4. Click the Exceptions tab and click Add Program.
5. Select AOL and click OK.
6. Click Add Program again and select AOL System Information, click OK.
Note: If you are using Windows XP Service Pack 2, Windows Firewall is
activated by default.
You should ensure that only one firewall is running at any one time.
McAfee® Firewall:
1. Right-click on the McAfee® Firewall icon, located in the "system
tray" at the
bottom right-hand corner of your screen (near your PC's clock).
2. Select Options and select Internet Applications.
3. Select the AOL programs in the list, and click Allow Full Access.
Norton Firewall:
1. From the Start menu, open Norton Internet Security / Personal
Firewall.
2. Click on Personal Firewall, click Configure and click on the
Programs tab.
3. Select the AOL program files, set them to Permit All and click OK.
Zone Alarm:
1. From the Start menu, open Zone Alarm Control Centre.
2. Click Program Control and then Programs.
3. Locate the AOL program files and allow access by clicking the
corresponding X and
then clicking Allow.
Other Firewalls:
The AOL programs you must permit (or allow) are as follows:
· waol.exe
· aoltpspd.exe
· AOLacsd.exe
· AOLDial.exe
For more detailed instructions on how to do this, please consult the
documentation for your
firewall software.
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